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Frequently Asked Questions

Answers You Can Trust

We offer a range of Hajj and Umrah services, including Umrah packages, visa processing, hotel bookings, transport arrangements, and guided pilgrimage support.

Absolutely. We can tailor packages based on your preferred travel dates, hotel category, flight choices, and budget.
We recommend booking at least 4–6 weeks in advance, especially during peak seasons such as Ramadan and school holidays.
Yes, we cater to families and senior pilgrims with special assistance, wheelchairs, and hotel options close to Haram.
We offer a wide selection of 3-star, 4-star, and 5-star hotels, all located within convenient distance from Masjid al-Haram and Masjid an-Nabawi.
You will need a valid passport (minimum 6 months validity), passport-sized photos, vaccination proof, and your confirmed visa.
Most pilgrims require a meningitis (ACWY) vaccination. Additional health requirements may vary—please check official Saudi guidelines before travel.
Pack Ihram garments, comfortable walking shoes, a small backpack, prayer items, personal toiletries, and any required medications.
Carry enough for food, transportation, shopping, and emergencies. Many places accept card payments, but cash is useful for small purchases.
Yes. Modest Islamic attire is required at all times. Ihram is mandatory for men at Miqat; women wear modest Islamic clothing.